How to add devices using Self Service Portal in Sophos Mobile Control (SMC)

After many hours of installing and configuring the Sophos Mobile Client Control, I found out there's no steps to add your mobile devices in any of their docs.  They have so many docs on the SMC, but none on the info you want. 
You have the Super Admin Guide, the Admin guide, the startup guide, the install guide, the SMC as service guide, the technical guide, and on and on.... and on.

All I want is to install the SMC software, add my iPhone, Android phone, tablet, and manage it in less than 10 - 20 minutes.

I installed the Sophos Mobile Control software and I was able to login. But spent hours trying to find out how to add devices to the SMC server.  Needless to say, they need to have simpler docs. 

Well, if you want a simple way of installing the SMC server and immediately add devices to it and start managing it, here are the steps.  Skip to the bottom "Add devices using Self Service Portal in Sophos Mobile Control (SMC)" if you can already login to SMC.

Installing the SMC Server software:  (skip this step if you already installed the software)
1. install the Windows O/S and or SQL server.
2. Download the SMC Mobile Control software from Sophos.
3. Install the .exe software.  Follow the instruction on screen.  When ask for the SQL server, you can point to a remote SQL server or use local. 
4. Create an superadmin account to login:  admin user to login to the SMC WEB gui.
5. Take defaults for the rest when you can.
6. done.  You're done with the install.

Login to the Sophos Mobile Control SMC server:

1. To login, go to the url:  https://IP-Address-of-SMC-server/
2. login with admin / yourpassword, the superadmin account you created during the install.

Create a Customer in SMC:

1. You have to create a customer and login as the admin user of that Customer to add and manage mobile devices. 
A customer is your company / organization.  From here on, you should always login to the customer and add / change any iPhone, Android, devices, etc. and modify mobile profiles.

2. If you don't create a customer, it won't work.


Add devices using Self Service Portal in Sophos Mobile Control (SMC):

Adding mobile devices, ie, iPhones, Android, Windows phone, Tablets to the SMC server is quite simple.  You can have the user do it without the Administrator involve.

1.  Access the SMC self service portal URL:  https://IP-Address-of-SMC-server/ssp/
2.  Login with an Active Directory user / group allowed to be controled by SMC mobile control.  I just create a new AD group and add users with mobile phones I want to manage.
    (you setup the external Active Directory by login as the customer then, --> Settings-->System Setup-->user setup tab.

3.  From here on, I let the users add their own devices to the SMC server themselves without administrator involvement.
    a.  Users would need to go to their iPhones, Androids, Windows Phones, tablets and open a browser, ie. safari.
    b.  They go to the Self Service Portal URL: https://IP-Address-of-SMC-server/ssp/
    c.  Enter the Customer or company name and Active Directory user/password
    d.  After you login, you will see a button to "Register New Device"
    e.  Click on it and follow the on screen prompt and enter your telephone number, or you'll need to UPDATE the phone number by login as admin in SMC SERVER.
    f.  After a few minutes, you will get a "Configuration Finished", then click on "OK"
    g.  done. and Logout.
  
Option 2:
1.  You, the Administrator, login to the SMC server with the customer admin user:
go to Inventory --> Devices --> click on Create Device.
        Enter the 3 mandatory fields:
            Name:
            Description
            Phone number
you're done.








Tell me how this works for you.